. Introduction Welcome to AKS Academy (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.aksacademy.co.in and purchase our study materials or courses.
2. Information We Collect When you visit our site, register, or make a purchase, we may collect the following:
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Personal Details: Name, email address, and phone number (for account creation and order updates).
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Payment Information: We do not store your UPI PINs, bank passwords, or credit card numbers. All payments are processed securely through third-party gateways (like PhonePe, Google Pay, or Razorpay). We only receive a transaction ID to confirm your order.
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Course Progress: If you are enrolled in a course, we track your progress, quiz scores, and completion status to issue certificates.
3. How We Use Your Information We use your data to:
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Provide access to purchased PDF notes and mock tests.
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Send order confirmations and download links to your email.
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Respond to your support questions.
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Improve our website security and prevent fraud.
4. Comments & Media If you leave comments on our site, we collect the data shown in the comments form, and also your IP address to help spam detection. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS).
5. Cookies We use cookies to improve your experience.
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Login Cookies: If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies.
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Cart Cookies: WooCommerce uses cookies to remember what items you have added to your cart while you browse.
6. Who We Share Your Data With We do not sell your personal data. We only share necessary information with:
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Payment Processors: (e.g., PhonePe, GPay) to process your payment.
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Analytics Tools: (e.g., Google Analytics) to understand how students use our site (data is anonymized).
7. How Long We Retain Your Data
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For users that register on our website: We store the personal information they provide in their user profile indefinitely so they can access their courses. You can see, edit, or delete your personal information at any time (except you cannot change your username).
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Order Records: We keep order records for administrative and tax purposes.
8. Your Rights You have the right to request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you (excluding data we are obliged to keep for administrative, legal, or security purposes).
9. Contact Us If you have any questions about this Privacy Policy, please contact us at:
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Email: connect@aksacademy.co.in
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Whatsapp: 8777080693
